CAUTION: READ THE FINE PRINT!!
Shopping around can help you save money, but if you don’t pay attention, you may not end up with a quality product at the price you were quoted.
Lately we have been getting calls from folks that are shopping around, and they want us to compete with pricing that one of our competitors has given them. This is something that we are open to, but we want to make sure we are comparing apples to apples.
What many people don’t realize is that the equipment they are being quoted may be subject to substitutions. What this means is that at the last minute the company may switch and send you a totally different brand of equipment.
Another thing that we are finding is that most companies do not stick to their shipping quotes. The shipping quote is subject to change after the sale if the freight company charges more than was anticipated.
At Wholesale Solar, we will never bait and switch equipment on our customers; we will quote you a real product that we have in stock. We also stick to our shipping quotes. If we underestimated the freight charges, we will take care of it.
The fine print at the bottom of one of our competitor’s quotes says it all:
“Because product orders are subject to supply availability, (Competitor) reserves the right to substitute product types and quantities as may be necessary without prior notice. Finally, please note that due to the recent volatility in fuel prices, we regret that we are unable to guarantee freight quotes and they are subject to adjustment after (Competitor) accepts your order. We will endeavor to promptly notify you should any such repricing be necessary.”